EVALUASI KINERJA APARATUR DALAM PELAYANAN PUBLIK DI DESA WOERAHI KECAMATAN MELUHU KABUPATEN KONAWE
DOI:
https://doi.org/10.35817/publicuho.v5i4.45Keywords:
Apparatus, Performance evaluation, Public Service, Village governmentAbstract
The purpose of this study was to determine the Performance Evaluation of the Woerahi Village Government Apparatus in public services. This research uses descriptive qualitative research method. The informants in this study were 3 (three) BPD members, 3 (three) village government officials and 4 (four) community leaders consisting of religious leaders, traditional leaders, youth leaders and community leaders. This study uses qualitative data analysis where the existing data obtained from observations, interviews and documentation are analyzed by descriptive methods with inductive thinking. The results of this study indicate that the performance of the Woerahi Village government apparatus has not gone well. The work commitment of the Woerahi Village apparatus in working is still low, this makes the discipline of the apparatus in implementing the principles of public service not going well. The timeliness of the Woerahi Village government in working is also still not optimal. The convenience of the Woerahi Village government services is also not optimal. However, the quality of services provided by the Woerahi Village government is quite good, the quantity of services provided by the Woerahi Village government is also quite good. In addition, the effectiveness of the use of technology and resources is also quite well done by the Woerahi Village government. The independence of village officials in carrying out their duties is also quite good
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